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Home›Public library›Get help navigating the digital world at Chatham Public Library | Local announcements

Get help navigating the digital world at Chatham Public Library | Local announcements

By Lenny A. Brown
April 6, 2022
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CHATHAM — The Chatham Public Library is participating in Digital Navigators of the Hudson Valley, a new regional initiative that provides free technology assistance to residents. Applying for housing, paying bills, shopping for groceries, accessing lab and medical results, communicating with parents and teachers – all of these activities often take place online, and people without internet access can be at a disadvantage when it’s about managing those day-to-day tasks.

The library now has specially trained digital navigators to assist anyone in need with using a device, securing free or low-cost internet service, and various other key tasks, including:

Find ways to buy cheap phones or computers; Find housing resources and submit applications online; Manage healthcare, including telehealth visits, patient portals and other information; Location of food resources; Make a resume and complete job applications online; Make video calls to family and friends; Connect with public information like local government meetings; Apply for services and benefits such as SNAP, Medicaid, etc. Access educational services, such as remote learning opportunities or login to a child’s school portal; Take care of daily life tasks such as online grocery shopping or paying bills.

The program is administered by the Library Resource Council of Southeast New York and supported by federal American Rescue Plan Act funds allocated to the New York State Library by the Institute of Museum and Library Services (imls.gov). For a complete list of locations with browsers, visit hvconnected.org.

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