Purpose of the helpline

The Anti-Racism/Anti-Oppression Hotline (ARAO) is a resource created by the Black Education Act (Bill 43) that is available to students, families, staff, members of the community or any stakeholder to report incidents of school-based racism, injustice or discrimination against anyone.

The hotline offers a variety of ways to file an incident report and operates under IPRA and FERPA guidelines.

There is no expectation of anonymity when reporting to the ARAO hotline. The hotline uses reported information to encourage communication and positive engagement from all parties during the follow-up process.

ARAO Hotline Guidelines

IPRA – The Inspection of Public Records Act (IPRA) is a New Mexico state law that allows the public and the media to access public information. The law requires open access to nearly all state and local government public records, with some exceptions. Under the IPRA, the public has the right to take legal action if they are denied access to public records, an important mechanism for holding the public accountable.

FERPA – The Family Educational Rights and Privacy Act (FERPA) (20 USC § 1232g; 34 CFR Part 99) is a federal law that protects the confidentiality of student educational records. The law applies to all schools that receive funds under an applicable US Department of Education program. (2.ed.gov)

Filing of a report

The Anti-Racism and Anti-Oppression Helpline is available for students, families, staff, community members or any stakeholder to report school incidents of racism, injustice or discrimination against anyone. Callers will reach a trained service employee from 8 a.m. to 5 p.m. Monday through Friday; if they call after hours, they can leave a message. The hotline was established as a requirement of the Black Education Act, passed in the 2021 General Session of the Legislative Assembly.

A racist incident is any incident perceived as racist by the victim or any other person. Racist actions may include:

  • Physical abuse: spitting, punching, kicking, slapping, shoving, or behavior resulting in physical injury.
  • Threats: Words of a threatening nature: for example, “I’ll beat you” or “I’ll get you and your family.”
  • Verbal abuse: racial slurs, swearing, abusive phone calls, etc.
  • Sexual abuse: including degradation, rape, assault, etc.
  • Written/printed insults: postal mail, leaflets or posters using racist language, abusive text messages, abusive messages on Facebook or other social networks.
  • Racist graffiti/language or images written/drawn on the property.
  • Damage to property/home: eggs/stones thrown on property, flat tires, broken windows.
  • Harassment: Persistent intimidating or threatening behavior that extends over a period of time.

Callers will reach a trained service employee from 8 a.m. to 5 p.m. Monday through Friday; leave a message if you call after hours.